Step 1: Inquiry & Requirements Alignment
Client Action: Submit inquiry via BEESOUL’s Bulk Order Portal or email beesoul@beesoul.com.cn
BEESOUL Response:
Dedicated account manager assigned within 24 hours.
Clarify product specifications, certifications, and delivery timelines.
Share Market Compliance Checklist (e.g., FDA, ISO, REACH).
Step 2: Customized Quotation & MOQ Confirmation
Dynamic Pricing Model:
Discounts based on order volume (e.g., 15% off for orders >$500K).
Free samples for approved clients (MOQ: 500 units).
Production Timeline:
Standard lead time: 15–25 days (accelerated to 10 days for urgent orders).
Step 3: Order Processing & Quality Assurance
Digital Workflow:
Confirm order via portal → AI-generated production schedule shared in real time.
Clients track progress via Bulk Order Dashboard (production stages, QC updates).
Quality Control:
Third-party inspections (e.g., SGS, Bureau Veritas) at 3 stages: pre-production, mid-production, final shipment.
Step 4: Logistics & Customs Support
Shipping Options:
FOB/CIF/EXW terms available.
Partner with DHL, Maersk, or local carriers for door-to-door delivery.
Customs Compliance:
Provide COO (Certificate of Origin), packing lists, and compliant labeling.
Step 5: Post-Delivery Support
Payment Terms:
50% advance, 50% before shipment (or LC for strategic partners).
After-Sales Services:
12-month warranty + dedicated technical support team.
Returns/replacements handled per agreed SLA.
